Tuesday, February 20, 2007

Usability Example-Phones for babies


I came across this article when I was getting my car's oil changed on Friday, February 16th. It was in the magazine, "SmartMoney", yeah I know sounds like a fun read. Anyways this article presented some interesting usability issues. It was suggested that the fastest growing user group for phones were kids (ages 6-12). I have posted some images of phones for kids. The three versions were overly simplified. For example, the "Migo" has no voicemail, no text messaging or color options, and lets the parents program 4 numbers along with a bright-red emergency pad.

The second phone example is the "Firefly". This has 2 quick-dial keys, with mom and dad icons. It also enables the kid to program up to 20 numbers, but it is pin protected so the parents can set the numbers and also block incoming calls from other numbers.

The third example is from Disney, called the "Disney Mobile". This seems more advanced than the other 2 as there are options for text messaging and ringtones. The parent controls include presets for talk, text, and downloads, as well as blocking options and GPS.

I also provided an image of four different carrier plans for family phone plans showing the parent controls, which could present usability issues.

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